WE WANT YOUR FEEDBACK
All client feedback (including complaints) is valuable to us at SGS Galson, and necessary for continued growth and improvement of our processes and products, to ensure we meet our clients’ needs.
If you would like to provide feedback based on your experience with our service or products, we invite you to complete one of our various surveys, depending on the service provided:
- Click here for our Free Pump Loan Survey
- Click here for our Equipment Rental Survey
- Click here for our Analytical Report Survey
- Click here for our Media Prep/Shipment Survey
We review all comments regularly and act where possible to improve your experience.
If you have had a recent experience which you would like to bring to our attention in the form of a formal complaint, please complete our Complaint Form below. We have a dedicated process for reviewing, validating, and replying to complaints. This process utilizes Corrective Action Plans for root cause identification and corrective action implementation. We will keep you updated along the way, should you choose to provide your contact information.