Sampling & Analysis


Chain of Custody

It is important to be able to trace samples from collection to data reporting so that the utmost confidence can be placed in the analytical results. A chain-of-custody form is a mechanism for tracing the lineage of a sample from the time of collection through reporting of results to sample disposal.

The sampler initiates the chain of custody. As samples are passed from individual to individual, the transfers are noted. This process continues until the samples are delivered to the laboratory where the chain of custody form is signed, evidencing the date and time of sample receipt. The original chain of custody form is returned to the client with the analytical report, and a copy is retained with the project file by SGS Galson.


LEARN MORE

We introduce to you, The Online Chain of Custody, a full-featured web application designed with you in mind. Easily create, edit, copy, or delete digital COCs and access them 24/7 via your desktop, laptop, tablet, or smartphone. We are offering 100% free webinars so that you and your colleagues can easily take the next step to greater efficiency.

We also offer you the option to get a free prepopulated COC with every media order. The prepopulated COC will automatically be added to your online account and have 80% of the information filled in based on the details of your order. If you still prefer a paper copy then have no worries because our Online COC enables you to export a PDF of your COC so you can download, print, and store them at your leisure.

If you do not have an SGS Galson Online Portal account, click here to register.


FREQUENTLY ASKED QUESTIONS (FAQs)

What do I need to get started?

All you need is a Client Portal account. To register today, click here.

How do I get a password?

When you sign up at http://www.sgsgalson.com/registration/, you’ll be instructed to create your password. If you forget your password, there’s an option to reset. If additional problems occur, contact one of our excellent Client Service Representatives by phone (888.432.5227) or chat with us online.

Do I need to download anything?

No, everything we offer is completely sustained online and is available 24/7 via desktop, laptop, tablet, or phone for your convenience.

How do I access the Online Chain of Custody?

Please log in at http://www.sgsgalson.com/login/ and click the gray button labeled “Online Chain of Custody”.

I usually work away from my desk, can I use this?

Absolutely! As long as you have a smartphone, tablet or laptop handy – you’ll just need an internet connection.

Aside from the Online Chain of Custody, what other benefits does the Client Portal have?

Good question! We are always working to fine-tune our Client Portal and make it easier for you to get what you need. When logged into the Client Portal, you have access to the following features:

ONLINE CHAIN OF CUSTODY APPLICATION
When a client places an order with our client service representatives, our system takes the order’s data to prepopulate an online COC with as much information as possible, saving you time and tedious tasks. Then simply log in and fill out any missing information on the prepopulated COC and submit. Provided free of charge to clients.

STATUS UPDATES
Want to know where we’re at with your analysis? No problem. We’ll update your Client Portal account as your sample moves from log in to final report.

FINAL REPORTS
You have 24/7 access to your Final Reports, EDDs, COCs, and Data Packages dating back to 2007.

INVOICES
On the Reports screen in the Client Portal, you will see a new column labeled “Inv.” You can


SEE IT IN ACTION

We have created an instructional video that provides step-by-step instructions for filling out our online Chain of Custody form. This short video outlines everything you’ll need to complete your online COC – ensuring all required information is recorded correctly from logging in to finalizing.

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